When choosing a printing company, you need to do your homework. You need a company that can provide everything you need and that you can trust to deliver the best work possible, on time and without going over budget.
Here are four things to consider when looking for a printing company:
• Reputation. Can you trust the company to produce on-time and on-budget printing projects? Do they deliver quality products? The only way to know is to research and ask for references. Check their ratings online and then check their website for customer references. Call a few of them if you can and ask any questions you want answered. If a company won’t provide you with references, then it’s probably best to not go into business with them. Any reputable business will have at least a few past or current customers who are willing to recommend them.
• Samples. Before deciding on a printing company, ask to see some of their product samples. That should tell you all you need to know about the quality of their printing. They may have samples posted on their website or may even be willing to provide you with a few. Before deciding, make sure you like their work.
• Good communication. This is critical. You want a printing company and representatives who will listen to you and meet your needs. The right company will not only listen, it will also take time to understand what you need and explain how they can best deliver it. For example, if on-budget printing is important to you, they need to be willing to work to keep costs at a level you’re comfortable with.
• Customer-first mentality. Any company that puts its customers first is a valuable partner. These types of companies follow through, have a track record of delivering quality products and, if something goes wrong, they usually will do anything possible to make things right with the customer. Ask the printing companies you are considering how responsive they are to client calls and emails, and how they resolve issues. A good customer-focused business will always go above and beyond for their customers.
When choosing a printing company, also think about what’s most important to you. Is on-budget printing most critical, or quality above all else? What kinds of projects do you typically need? You should to communicate these details to your potential printing partners and ask them whether they can meet your expectations.
Print Time has been meeting and exceeding the expectations of our customers for more than 30 years. We put customers first, and we always deliver a quality product on time and on or under budget, every time. So if you’re looking for a new printing partner, you can trust Print Time, with locations in Kansas City, Phoenix and Seattle: www.printtime.com/our-company/locations.
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